For all your questions and queries, we invite you to contact us using the chat.

This link is also present in the bottom right-hand corner, no matter which page you are on!

It is the only way to communicate with the Ready-to-Wear team.

But why?

We are a human-sized team, and we want to provide you with a quality customer service, over which we keep total control:

• No outsourced service.
• No endless waiting on the phone at a call centre.
• An immediate understanding of your request by a qualified team, which knows our products, our services, and the universe in which we operate.

With this mode of operation, we provide a solution to your requests:

• Quickly.
• Efficiently.
• With better follow-up and a written record.

We also make a large amount of information available in our help centre (which is regularly updated) so that you can find the answer to your question without even needing our help... 24 hours a day, 7 days a week!

Feel free to use the search bar in the main menu.

Our commitment

We are aware that this unique channel may be perceived as a constraint by some of you.

This is why we do everything possible to guarantee a first reply within 24 hours (excluding weekends and public holidays).

Updated on: 14/01/2025