Contacts Us
For all your questions and queries, we invite you to contact us using the chat.
This link is also present in the bottom right-hand corner, no matter which page you are on!
It is the only way to communicate with the Ready-to-Wear team.
We are a human-sized team, and we want to provide you with a quality customer service, over which we keep total control:
No outsourced service.
No endless waiting on the phone at a call centre.
An immediate understanding of your request by a qualified team, which knows our products, our services, and the universe in which we operate.
With this mode of operation, we provide a solution to your requests:
Quickly.
Efficiently.
With better follow-up and a written record.
We also make a large amount of information available in our help centre (which is regularly updated) so that you can find the answer to your question without even needing our help... 24 hours a day, 7 days a week!
Feel free to use the search bar in the main menu.
We are aware that this unique channel may be perceived as a constraint by some of you.
This is why we do everything possible to guarantee a first reply within 24 hours (excluding weekends and public holidays).
This link is also present in the bottom right-hand corner, no matter which page you are on!
It is the only way to communicate with the Ready-to-Wear team.
But why?
We are a human-sized team, and we want to provide you with a quality customer service, over which we keep total control:
No outsourced service.
No endless waiting on the phone at a call centre.
An immediate understanding of your request by a qualified team, which knows our products, our services, and the universe in which we operate.
With this mode of operation, we provide a solution to your requests:
Quickly.
Efficiently.
With better follow-up and a written record.
We also make a large amount of information available in our help centre (which is regularly updated) so that you can find the answer to your question without even needing our help... 24 hours a day, 7 days a week!
Feel free to use the search bar in the main menu.
Our commitment
We are aware that this unique channel may be perceived as a constraint by some of you.
This is why we do everything possible to guarantee a first reply within 24 hours (excluding weekends and public holidays).
Updated on: 14/01/2025
Thank you!